Shipping Policy
Grane Fitness Shipping Policy
1. Processing Time
Orders placed on the Grane Fitness website are typically processed within 2-3 business days from the date of purchase. Our team works diligently to ensure that your order is carefully prepared and packaged for shipment.
2. Shipping Methods
We offer a range of shipping options to ensure that your fitness products reach you in a timely and efficient manner. Shipping methods and estimated delivery times are as follows:
- Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery, depending on your location.
Please note that delivery times may vary based on factors beyond our control, such as weather conditions, carrier delays, and the shipping destination. We do our best to provide accurate estimates, but we cannot guarantee specific delivery dates.
3. Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as your selected shipping method. You can view the shipping costs during the checkout process before finalizing your purchase. We may offer free shipping promotions from time to time, so be sure to check our website for any ongoing offers.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the expected delivery date.
5. Shipping Restrictions
At this time, we primarily ship to addresses within the United States. Please contact our customer support team at contact@granefitness.com if you have any questions about shipping to locations outside the United States or if you have specific shipping requirements.
6. Order Changes and Address Corrections
If you need to make changes to your order or correct your shipping address after it has been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes if the order has already been processed for shipment.
7. Lost or Damaged Shipments
In the rare event that your shipment is lost or arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive the fitness products you ordered in the best possible condition.
8. Contact Us
If you have any questions or require assistance with your order or shipping, please do not hesitate to contact our customer support team at contact@granefitness.com. We are here to assist you and provide the best possible shopping experience.
Thank you for choosing Grane Fitness for your fitness product needs. We appreciate your business and look forward to serving you.